CHANGE YOUR WORDS CHANGE YOUR WORLD!
The art of the proper deliverance of words is paramount to building a professional sales staff.Imagine if your sales staff could handle "I want your best price" or "I'm not buying anything today" Like this…
NO PROBLEM, I UNDERSTAND how you feel, Please ALLOW ME an opportunity to assist you in selecting a vehicle. I'M CONFIDENT you will enjoy your experience here. I would BE HAPPY TO get you our best price and IN ADDITION TO that give you estimates on down payments, monthly payments and even give you figures on the car you are currently driving. I WOULDN'T EXPECT YOU TO do business unless the price is right.
Remember: "You don't get a second chance to make a first impression"
NO PROBLEM, I UNDERSTAND how you feel, Please ALLOW ME an opportunity to assist you in selecting a vehicle. I'M CONFIDENT you will enjoy your experience here. I would BE HAPPY TO get you our best price and IN ADDITION TO that give you estimates on down payments, monthly payments and even give you figures on the car you are currently driving. I WOULDN'T EXPECT YOU TO do business unless the price is right.
Remember: "You don't get a second chance to make a first impression"